Blog - Kansas City

Patient Experience Week: Prioritizing Our Patients in a Public Way

Posted by ImageFIRST on Apr 21, 2017 11:43:27 AM

At ImageFIRST Healthcare Laundry Specialists, our goal is to provide our clients and patients with high quality service and products such as scrubs and uniforms in Lawrence, KS and beyond.

From April 24 to 28, our company will be celebrating Patient Experience Week, which is led by The Beryl Institute. This annual celebration is held to provides a focused time for organizations to celebrate accomplishments, reenergize efforts and honor the people who impact the patient experience on a daily basis.

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Do You Know Everything You Should About Your Medical Linen Laundry Service?

Posted by ImageFIRST on Jan 25, 2017 8:00:00 AM

We understand that cleaning your surgical scrubs, linens, patient gowns and nurse uniforms and patient gowns in Kansas City, MO, can be a lot of work. But because of the unique challenges of the medical industry - such as healthcare-acquired infections - dry cleaning or home laundering is insufficient to protect patients. You need a qualified medical linen service provider on your side - but how do you know you’re choosing the right one?

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Patients Express Their Gratitude for Our Comfort Care Line of Gowns

Posted by ImageFIRST on Nov 1, 2016 2:02:27 PM

At ImageFIRST Kansas City, we are dedicated to providing healthcare professionals with sanitized, high-quality linens and scrub uniforms in the Topeka, KS area and beyond. Furthermore, we enhance the patient experience with our exclusive Comfort Care line of patient gowns.

Going to a medical facility for testing or treatment can be an anxious experience for patients, but details like patient apparel can be a soothing feature. Our Comfort Care patient gowns are exceptionally comfortable and cozy unlike any gown. They are made from a light fabric and offers a calming softness. These gowns feature a full cut for excellent coverage, modern colors, stylish trim and remarkably comfortable fabric.

Hear from some patients yourself about our innovative line of Comfort Care patient gowns:

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Does Your Infection Prevention Plan Need a Healthy Boost?

Posted by ImageFIRST Healthcare Laundry Specialists on Jul 15, 2016 10:17:08 AM

Nowadays, the word “sick” can be used to mean “cool” or “awesome,” but as we all know, it doesn’t feel so awesome to be physically sick. Healthcare-associated infections (HAIs) are a real problem in the medical industry, and ImageFIRST Kansas City is taking multiple proactive measures to help facilities avoid the spread of pathogens. We provide medical linen service in Kansas City, KS, which includes everything from inventory management around Shawnee to delivering scrub uniforms in Topeka, KS and beyond.

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ImageFIRST Participates in Cooks for Kids Program at RMHC: Dinner is Served!

Posted by ImageFIRST Healthcare Laundry Specialists on May 4, 2016 9:00:00 AM

For families who are dealing with a critically ill child, every day is filled with challenges. Small daily activities can be a struggle, especially when nearly the whole day is spent at the hospital. The Ronald McDonald House Charities (RMHC), an independent, nonprofit organization dedicated to supporting the health of children, helps alleviate one burden that many families with sick children face: What to eat for dinner. The organization prepares meals for families staying at their center through their Cooks for Kids Program to help enrich their daily lives as they endure a difficult time.

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Quality, Not Quantity, Is the Key to Nursing Performance

Posted by ImageFIRST on Jan 19, 2016 9:11:41 AM

Every healthcare provider, no matter how effective, experiences a slump in patient perception from time to time. When reports and surveys start to show a decline in patients’ care experience, healthcare providers often immediately decide that the best solution is to hire more staff, namely nurses, to address patient needs. Of course, hiring new staff is not an easy process, and can put a strain on budgets.

However, according to a recent “Nursing Special Report” released by Press Ganey Holdings, adding a few more names to the payroll might not be necessary to improve the patient care experience. The report, which takes into account National Database of Nursing Quality Indicators, HCAHPS, engagement and pay-for-performance data, strongly suggests that the work environment of nurses has as much if not more influence on their performance as staffing numbers. Improving the nursing work environment can be a cost-effective, streamlined way to improve patient experience scores and patient perception of a healthcare facility.

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Communication: Critical to Your Success

Posted by ImageFIRST Healthcare Laundry Specialists on Nov 2, 2015 5:47:00 PM

We know that you’re hard at work providing the best healthcare experience for your patients. That’s why we share information that we find interesting whenever we can—like the recent study, published in the Harvard Business Review, that strongly suggests that what reduces readmission rates the most isn’t costlier treatments or more staff—it’s communication.

Let’s think about that for a second. Even though investing in things like proper medication, great patient food and a skillful staff are of no small importance, the thing that keeps patients on track to recovery and health is your ability to have an in-depth conversation, ask the right questions and respond to patient needs. Clearly, communication is incredibly powerful, more than it gets credit for.

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